MEA1304 Introduction to Medical Office Procedures (AS)
Prerequisite: MEA1007 (with a grade of C or higher)
This course provides an overview of medical assisting and related health professions; the role and responsibilities of the medical office receptionist; public relations; and the interpersonal relations of the healthcare team. The focus is on front office functions such as appointment scheduling, telephone techniques, communication, patient interaction, medical records, and legal and ethical issues related to the medical assisting profession.