Canvas Training & Faculty Development
Canvas Training & Faculty Development
The PBSC Online department provides course certification guidelines on the PBSC Online Website and the following Canvas Courses to familiarize faculty/instructors with the functions and use of the Canvas course delivery system.
Growing with Canvas - Faculty Training / Basics of Canvas
This beginner-level course instructs on how to use and apply the most popular Canvas Tools.
Online Teaching Toolkit for Faculty
This course focuses on best practices in curriculum design and pedagogy for the online environment. Faculty who successfully complete this course will earn a micro-credential. Completion of the Online Teaching Toolkit for Faculty course is required for faculty who wish to build a fully Online PBSC course.
Using Kaltura Video and Media Storage in Canvas
This course offers instructions on how to record videos with Kaltura and highlights best video hosting practices.
PBSC Canvas Faculty Corner
This faculty-mentor discipline-based interactive course facilitates discussions on instructional content, course delivery, and best practices within specific academic disciplines.
Canvas Training Course Participation Requirements
Completion of these asynchronous courses is highly recommended for faculty readying their courses for delivery in Canvas, developing new courses, or preparing a course for certification, as well as new faculty wishing to teach Hybrid or Online courses. They are also helpful for faculty practicing online instruction and wanting to expand their knowledge of Canvas and related instructional tools.
Requesting Canvas Support
Requesting Canvas Support
The College has contracted Tier 1 Support services. Canvas Tier 1 Support is available 24/7, 365 days per year. The same Help icon in the navigation bar will direct faculty and students to the following support choices, based on their contact preference:
- Chat with Canvas Support - Connect live in a chat room with a Support Agent.
- Canvas Support Hotline - Connect live by telephone with a Support Agent.
- Request Assistance - Fill out a support request ticket and a response will be received via email or phone (based on your indicated preference).
Tip: it helps to be as specific as possible when describing the nature of the requested assistance. Based on the type of assistance requested, Canvas Tier 1 Support staff, PBSC’s PBSC Online staff, or the PBSC Information Technology (IT) department will respond to provide assistance.
Additional Training Opportunities
Additional Training Opportunities
Many additional resources are provided. They can be accessed through the main navigation bar buttons in Canvas:
- Commons: Utilize the Filter and the Search function within the Commons area to identify the type of resources and subject area(s) in which you are interested.
- Help: Explore the following five training resources provided by Canvas inside the Help section
- Canvas Field Guide: demonstrates basic tools used for instruction.
- Training Services Portal: offers a collection of instructional videos, courses, and webinars. You will also be able to check Canvas’s Training Calendar to browse and register for live Webinars hosted by Canvas’ Training Teams.
- Canvas Training Shop: provides a plethora of training opportunities.
- Search the Canvas Guides: provides a list of guides for Canvas products. The following products/services are available to you: Canvas, Commons, Community, and Mobile.
- Ask the Community: is a great place to ask for help and collaborate with peers across the globe.