Interaction with Students and Office Hours

Interaction with Students and Office Hours
Communication between students and faculty is vital for student success in online learning. Specific requirements for frequent use of course-mail, chat or discussion boards should be designed in course materials. Faculty should announce specific feedback timeframes in each course syllabus. For example: “Instructor’s course-mail will be checked once per day Monday – Friday” or "Email will be responded to within 24 hours."

It is highly recommended that faculty check and respond to course-mail and discussion postings daily Monday through Friday for Online and Hybrid courses. Since students work asynchronously, it is crucial to provide feedback as quickly as possible.

As part of the full-time faculty member’s required 10 office hours per week on campus, faculty are encouraged to use some of the 10 hours per week for online students.